Returns & Exchanges
At Sheridan Nurseries, we want you to be completely satisfied with your greenery and home decor. If your purchase does not meet your expectations, you can return most items within 30 days for a full refund or exchange.
Review Eligibility
Ensure your items are in original condition with tags attached; please note that live plants are subject to our specific health guarantee and must be returned in good condition.
Gather Documentation
Locate your original sales receipt or order confirmation email to facilitate a smooth transaction and verify the purchase price.
Visit a Garden Centre
Bring your items and proof of purchase to any Sheridan Nurseries location, where our experts will inspect the product and process your request.
Receive Refund
Once approved, your refund will be issued to the original method of payment, or you may choose an immediate exchange for another high-quality product.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing