Frequently Asked Questions
Everything you need to know about growing with Sheridan Nurseries.
Does Sheridan Nurseries offer a guarantee on plants?
Yes, we stand behind our quality. We offer a one-year guarantee on most hardy nursery stock, including trees, shrubs, and perennials, provided they are given proper care and planting.
What are your shipping and delivery options?
We offer local delivery services for large items like trees and bulk soils. Shipping for smaller garden tools and accessories is available across Canada via standard courier services.
Can I order online and pick up in-store?
Absolutely. Our 'Click & Collect' service allows you to shop our full inventory online and pick up your order at your preferred Sheridan Nurseries garden centre location.
What is your return policy for garden products?
Unused hard goods in original packaging can be returned within 30 days with a valid receipt. Live plants must be in saleable condition and returned within 14 days of purchase.
Do you provide professional planting services?
Yes, we offer professional planting services for trees and shrubs purchased at our nurseries to ensure they get the best possible start in your landscape.
How do I know which plants are right for my specific garden conditions?
Our website features detailed growth requirements for every plant, and our in-store experts are always available to provide personalized recommendations based on your soil type and light exposure.